Listen: you’ve already done the hard part by winning your customers over in the first place.

Now you just need to make sure you’re paying attention to customer retention so they stick with you for the long run.

The good news is that any combination of these customer retention techniques is totally fair game and can be rolled out by just about any business with the right tools.

To continue making informed business decisions, check out our latest Index report with key social media statistics for 2023.